More than A Pill Reminder App
App is not just a pill reminder, Our social responsibility is important to us.
So, I started to design an unique experience to help you be calm and accurate.
Project Background
PILTAKO is a reminder-type product that is a conceptual interactive prototype that helps medicine tackers adhere to their medication schedule, keep track of their mood and side effects.
Most of the people are on medications.
Life has become so much busier that people often forget to take their medicines on time or are distracted enough to not care about it.
To create an application for users to schedule and keep a track of their medicine, and view detailed statistics regarding their medication.
Logo design, User research, wireframing, prototype, Usability testing, iteration, low-fidelity and the creation of the final high-fidelity prototype
Understanding the user
User research
Personas
Problem statements
Competitive audit
Ideation
User research
In order to make this application efficient we had to understand what are the cause of medical non- adherence and what features can we provide for users to improve their circumstances. For this, we created a set of questionnaire which we used to conduct interviews of our relatives and closed ones to understand what problems they face related to medicine adherence.
Targeted User Personas
Mona das is a student of computer science who needs an assistive app to set lists of medication reminder for herself because she frequently misses their medicines due to negligence causing severe illness.
Ritesh Sharma is retired engineer and grand father who needs something to remind him in taking medicines of diabetes in time because he forgets taking medicines in time when playing with grand daughters and reading books which causes his pain to increase.
Competitive audit
To empathise with the users, we also create empathy maps and user journey map to dig deeper into each stage that our personas go through while browsing the artwork.
> Notify pill take 5 min before the scheduled time.
> Add note about side effects and other things.
> Select mood.
> Add today's entry.
> Send report to the doctor for statistics.
Storyboard
Mona gets notification for side effects and and few tips for solutions as well.
Ideation
I have come up with quick eight ideas to address gaps identified in the competitive audit.
My focus was specifically on the process of adding medicine name and setting reminder time.
Starting the design
Digital wireframes
Low-fidelity prototype
Usability studies
Digital wireframes
As the goal is to help people to get medicine on time, I focused on the process of adding reminder thoroughly so that users can find familiar and easily accessible options to add reminder.
Low-fidelity prototype
I have sketched many screens with different layouts, structures, and elements and from that, I had to choose the best fit screens that will be seen great in digital screens. I have come up with the best solutions, that will solve the pain points of users.
View PILTAKO, more than a pill reminder app (Low-fidelity prototype)
https://www.figma.com/proto/zJkoxhEmgwmQyFj7QUY95r/PILTAKO?node-id=138%3A6272&scaling=scale-down&page-id=9%3A3&starting-point-node-id=138%3A6263
Usability studies: Parameters
Usability studies: Findings
These were the main findings uncovered by the usability study:
Users want more familiar option to add reminder like adding reminder from calendar by selecting date and time.
Users had frustrations on adding reminder from search results which wasn't easily cognizable.
Refining the design
Mockups
High-fidelity prototype
Accessibility
Mockups
In this phase of usability study, the goal was to made add reminder medicine process more familiar by updating the " add reminder" icon with bigger size compare to other icons.
Finding
In this phase user can add, edit or can check history of appointments with just a single click button, here no need of going back to user menu and check appointment.
High-fidelity prototype
The prototyping was really complicated, and I have come up with easy navigations. These will give the user a best app experience.
View PILTAKO, more than a pill reminder app (High-fidelity prototype)
https://www.figma.com/proto/zJkoxhEmgwmQyFj7QUY95r/PILTAKO?node-id=89%3A8614&scaling=scale-down&page-id=9%3A2&starting-point-node-id=89%3A8614
Accessibility
Familiar and standard labels added in the buttons and cards that can be read by screen readers
Icons were used for easy navigation
Color contrasts were checked by cooler which will benefit users with visual views
Responsive Design
Information architecture
Responsive design
Sitemap
After completing the app design, I started work on designing the responsive website. my idea was to set tutorial focused website for PILTAKO target users. Following that, I used the sitemap to guide the organization structure of each screen's design to ensure a cohesive and consistent experience across devices.
Responsive designs
To proceed designing for responsive devices, First framed up wireframes digitally which enabled me to ideate productively and had a chance to think of the responsiveness with proper concentration.
Competitive audit
To empathise with the users, we also create empathy maps and user journey map to dig deeper into each stage that our personas go through while browsing the artwork.
Takeaways
Users shared that the PILTAKO App can really help families lead an easy and healthier life.
One quote from a peer of another team was that ” PILTAKO app really helps people with diseases and get appointments with a doctor immediately”.
Designing for social goods was one of my significant topics of UX research which helped my thought process to develop based on real-life problems and I have benefited in empathizing with users by digging deep into the core problem and thus come up with solutions that were feasible, usable and viable.